What our customers say
“You will honestly never get the same level of service anywhere else. I just feel that Assureds staff are fantastic, the company itself is so credible and ethical and I have had nothing but great dealings with you on the whole. Thank you!”
“I had a mortgage broker for 6 years who didn’t seem to be able to match my needs like the mortgage broker at Assured did so easily. Assured were also able to give me a lower rate than my bank. I also like the local Adelaide number”.
“Great local knowledge and exceptional service. The folks at Assured listened to what I wanted and then made it happen, as opposed to the banks that only try and sell you what they want to sell. I have always been treated as an individual at Assured and the staff call back when they say the will!”
“I would strongly recommend Assured as one of the better home loan providers and from experience would consider their service to be superior to all the major banks.! The diversity of their products has assisted me to enjoy our current lifestyle”.
“Assureds phone service is fantastic. I was so sick of call centres and not understanding the person I was talking to”. After losing my parents and nearly losing my home, I was sick with worry. We had got used to people not getting back…our Assured consultant took the worry out of our difficult loan”.
“Our lifestyle is better now. We are more relaxed knowing that our home loan is in great hands. We have a sense of well being and that’s thanks to Assured. Assured Home Loans are a great bunch of people to deal with. Taking on a home loan is a big step and although there have been some hard times over the years, whenever we ask Assured for advice or help, they are compassionate and friendly every time”.
“As my needs have changed, Assured has assisted; borrowing more to renovate, giving me advice regarding fixing my loan, especially as I was planning on having a baby. It seems as my needs change, Assured are there to help”.
“We chose Assured because it’s a one stop shop for a lot of banks giving us the choice of lender. Assured will always give you options and advice about the best way to use your loan and the staff are always helpful when you ring. We are both full-time workers and don’t have time to go into banks or chase after bank staff. The consultants at Assured are always happy to visit your home after business hours”.
“Our home loan consultant was much more honest than anyone else. We have a house and an investment property through him now, and we are about to do another two loans with him. An offset account has really helped a lot in paying off our home loan sooner”.
“I chose Assured because of their efficient service and competitive rates compared to other lenders in the market. A call back from Assured for an unusual withdrawal helped me feel secure that someone is looking after my account”.
“A loan with Assured allowed us to purchase our first home with confidence. I cannot speak highly enough of Assured. They have people right here in Adelaide to assist with enquiries and that’s very comforting and very rare in this day and age”.
“I chose Assured because of its reputation and the quality of their home loans. Assured has been around for a long time and have the experience it takes to get the best loan for me. Assureds loan gave me more flexibility in freeing up some money and also simplified things to one payment at a better interest rate”.
“Assured has friendly, helpful staff who will come to your place. Their customer service areas is dependable, reliable, courteous and helpful – if they say they are going to do something, they do it!”.
“Assureds interest rates are always lower than any other lenders and their service is second to none. They are always helpful and I have recommended two of my friends to Assured”.
“I would never deal with an overseas company on something as sensitive as my mortgage. It’s nice to speak to people who are familiar with the business and not just working from scripts”.